Delivery

Shipments and returns

Orders shipment

The prices and terms of delivery of goods are specified in the description of each product. For goods that do not have a deadline, please inquire by e-mail. by mail info@vitoma.lt
The total shipping cost for the entire order can be seen in the cart step - Shipping.

9.0 The terms of delivery of goods are specified in the description of each product.
9.1. When ordering goods, the buyer undertakes to indicate the delivery address of the goods.
9.2. The buyer undertakes to accept the goods himself. In the event that the buyer cannot accept the goods himself, and the goods are delivered to the specified address and based on other data provided by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity.
9.3. The goods are delivered by the Seller or his authorized representative.
9.4. The Seller undertakes to deliver the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms do not apply in cases where the necessary goods are not available in the Seller's warehouse, and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to immediately contact the Buyer and coordinate the delivery of the goods.
9.5. In all cases, the Seller is released from responsibility for the violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the Buyer's fault or due to circumstances beyond the Buyer's control.
9.6. During the delivery of the goods, the Buyer must check the condition of the shipment together with the Seller or his authorized representative. If the buyer signs the invoice (bill of lading) or other document of shipment transfer - acceptance, it is considered that the shipment has been delivered in a suitable condition. Having noticed that the package of the delivered shipment is damaged (crumpled, wet or otherwise externally damaged), the Buyer must note this in the invoice-invoice (bill of lading) or another shipment transfer-acceptance document and, in the presence of the Seller or his representative (carrier driver), write a free-form shipment violation act. If the Buyer does not perform these actions, the Seller is released from responsibility towards the Buyer for product damage, if such damage was caused by packaging damage, which the Buyer did not note in the above procedure.
9.7 The Buyer must check the packaging, quantity, quality, assortment, completeness and completeness of the Goods within 14 (fourteen) days from the moment of delivery of the Goods. If the Buyer does not fulfill this obligation within the specified period and does not make any claims to the Seller, it is considered that the packaging of the Goods is suitable, and the quantity, quality, assortment, completeness and assembly comply with the terms of the Agreement.

9.8 The Seller is not responsible for the non-delivery or late delivery of the goods ordered by the Buyer, if this occurred due to the fault of third parties or due to circumstances that the Seller could not control and reasonably foresee at the time of the conclusion of the purchase-sale agreement and could not prevent these circumstances or their consequences from occurring. If the Seller cannot deliver the ordered goods to the Buyer due to important circumstances, he undertakes to return the money paid to the Buyer within 14 (fourteen) working days, if prepayment was made, and in all cases to cancel the order.

9.9 If the Buyer, who has chosen the delivery of the Goods by courier, refuses to accept the goods of suitable quality and delivered on time, the purchase and sale contract is terminated, and in such a case the Buyer bears the costs of the delivery of the goods and their return.

9.10 To foreign countries, the Seller's goods are delivered to the Buyer by a service provider used by the Seller, the term of delivery of the goods and the delivery price are agreed upon separately by contacting the Buyer.

9.11 If the Buyer refuses to accept the ordered goods or the delivery of the goods to the Buyer is impossible due to the fact that the Buyer specified the wrong address when ordering the goods or the address where the goods are to be delivered, the Buyer must compensate the Seller for any losses related to the execution of the sales contract.

If you have any questions, contact us by e-mail - info@vitoma.lt